Insurance
We provide a therapeutic massage, which is non-medical. We do not work with insurance companies. Any communication with insurance companies is solely the clients responsibility. We are strictly a private-pay facility.

 

Cancellation Policy
There is no penalty if you have an emergency or an illness and need to cancel the day of your appointment, but let us know as soon as possible.  We will waive the cancellation fee, but you will be unable to reschedule your massage for 2 weeks after any illness. If you need to reschedule or cancel an appointment, we require a minimum of 24-hours notice for massages 1 hour or less and 48-hour notice for massages over 1 hour. If you need to cancel your appointment, please call or text at 316-445-3572, as soon as possible. If we don't answer, leave your information on our voice mail.  Appointments made within 24 hours may automatically be subject to cancellation fees. 

 

Conversation 
It is your choice to talk to your therapist or remain quiet throughout your session.  Your therapist will follow your lead and mirror your decision.  There are times that your therapist may need to  speak to you to have you reposition, request feedback on pressure, or explain a finding.

 

Professionalism 
All therapies are professional, therapeutic massages, there will be no sexual contact or conduct at any time between any client and a therapist.  Should a client behave in a manner that violates this professional boundary, the session will be ended and the client will still be required to pay for the session in full; but will be asked to not come back.

 

Thank you for your reviewing our policies, we strive to offer you the best therapeutic experience and look forward to helping you reach your wellness goals.